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NEWS-
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PRIVACY POLICY
This is the official website of WWW.TORCHTOOLS.COM, The Bibow Design Group
and of BIBOW INDUSTRIES, INC., the inventors of the ERGONOMIC TANK HANDLE™ and TANKMATE®
Tank and Hose Organizing technologies and of Total Torch Kit (torch, hose, ga
regulator, tank carry handle, tank hose torch and accessory organizer) product
bundling / offering. All images, All proprietary content, all trade dress,
claimed copyright and trademark 2003-present.
Our postal address is:
TORCHTOOLS.COM / BIBOW INDUSTRIES, INC.
P.O. Box 2289
Huntington, NY 11743
Our email is:
info@torchtools.com, or you can reach us by calling:
(516)-695-5696 M-F 8:00am-5:00pm NY EST.
SECURE SITE
We use hardware and software encryption technologies when
transferring and receiving consumer data exchanged with our Site. When we
transfer and receive certain types of sensitive information such as financial
data, we redirect visitors to a secure server and will notify visitors through a
pop-up screen on our site or from a recognized third party. We have
appropriate security measures in place in our physical facilities to protect
against the loss, misuse or alteration of information that we have collected
from you at our site.
Furthermore, our Site uses an online secure
order form from a recognized third party: PAYPAL (www.paypal.com)
and/or an equivalent vendor. When you order is placed through a recognized
third party such as PAYPAL (www.paypal.com)
and/or an equivalent vendor, or by our secure online server, or if you send us
an email, fax, or hard mail correspondence, we collect that confidential
customer information and hold it in the strictest of confidence. The
secure server software (SSL) provided by us or a recognized third party such as
PAYPAL, encrypts all order information you provide to us prior to it being sent.
ALL CUSTOMER DATA we collect or that is provided
to us, is protected against unauthorized access and is NOT shared with other
organizations for commercial purposes.
We collect email addresses, domain names (where
possible) and contact information (postal/mailing addresses, etc. if you provide
it to us through business cards, email, faxes, or by any other means) of the
visitors to our website. Again, the information you provide is held in the
strictest of confidence and is used internally to improve the content of our
website or our customer or potential customer service.
EMAIL & MAILING/POSTAL ADDRESSES
When you send us traditional, regular email (hotmail, etc.) it is NOT
necessarily secure and it is NOT encrypted.
If you do NOT wish to received email from us, please write us at the above
listed address.
Furthermore, by you voluntarily giving us your contact information (name,
address, email, phone and fax numbers, etc.) through business cards or by
inquiry phone calls, email, or web-notices, or by any proactive correspondence
to us by you, you hereby agree or OPT-IN to allowing us to call you and/or send
you email correspondence, marketing brochures, new product and/or services
information, etc. via email, hard mail, phone, and fax. If you do NOT wish
to receive any correspondence from us regarding new products and/or services,
you may OPT-OUT by simply sending us notice in writing: email, fax, hard mail,
etc. that you do NOT wish to receive the above mentioned contacts by us.
Again, we do NOT share your contact information nor do we SELL it to other
organizations for commercial purposes.
From time to time, we may use customer, prospective customer information
provided to us, in new, unanticipated uses not previously disclosed in this
privacy notice. If our information practices change, we will post the
policy changes on this Site to notify you of said changes, and provide you the
ability to OPT-OUT of these new uses. If you are concerned about how your
contact information is used, please return to this web page periodically.
Customers may prevent their information from being used for purposes other than
those for which it was originally collected by writing or emailing us at the
above listed addresses.
Upon written request, we will
provide Site visitors with access to all information [including proprietary
information] that we maintain about them, financial information (ex: credit card
account info.) that we maintain, unique identifier info. (ex: customer number or
password) that we maintain, transaction info. (ex: dates on which customers made
purchases, amounts and types of purchases) that we maintain, communications that
the consumer and/or visitor has directed to our site (ex: e-mails, customer
inquiries), contact info. (ex: name, address, phone number) that we maintain,
and or a description of the information that we maintain about them.
Again, customers and/or visitors can access this information by writing to us at
the above addresses.
COOKIES
We may use cookies to store visitors preferences, record session
information, etc. and/or record user-specific information on what tabs and/or
pages users view, access, or otherwise visit, alert visitors to new areas of
potential interest upon returning to the Site, etc.
AD SERVERS
We do NOT partner with or have any relationships with any Ad Server companies or
the like.
If you feel that this Site is
not following its stated information policy, you may contact us at the above
addresses or phone number.
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